FE Connect

_

Days
Hours
Minutes
Seconds

Operational Excellence in Pharma & Biotech

From Lean Execution to AI- Driven Transformation

LIVE TRAINING

11th - 12th November 2025

Meet the Course Leaders

Ralph Leyendecker

Masterclass Host | Pharma & Healthcare Supply Chain Leader | AI Transformation Advocate

Ralph Leyendecker is a seasoned executive with deep expertise in 4PL/3PL logistics, supply chain orchestration, and AI-driven transformation across the pharmaceutical and healthcare sectors. He has held leadership roles at Cencora (AmerisourceBergen), DHL, Kuehne + Nagel, UPS, and DSV (Panalpina), leading global operations and innovation across multiple markets. Ralph serves on industry advisory boards, is a sought-after keynote speaker, and maintains a close connection with academia, actively engaging in research exchange and mentoring on topics such as digital supply chain, operational resilience, and logistics strategy. He holds an Engineering degree (MSc) in Industrial Logistics Engineering, Management & Science and an Executive MBA in Strategic Leadership. As host of this masterclass, Ralph blends deep domain knowledge with focused moderation, shaping impactful dialogue and guiding participants through critical insights on the future of pharma operations.

Frank Binder

Dr. Frank Binder is an experienced Supply Chain leader in the Life Sciences industry, having worked at major pharmaceutical and biopharmaceutical companies based in Switzerland, US and Japan. As Corporate Officer and Head of Global Supply Chain Management at Santen, he transformed Santen’s Supply Chain, enabling Santen to globalize its business, from its dominant position in the Japanese market to global leadership. Prior to this role, Frank has been Head of International Supply Chain at the US Biopharma company Celgene, building and leading the European, Asian, Chinese and Middle East Supply Chains, and has held various Supply Chain roles at Swiss Pharma companies Roche and Novartis (including at Novartis Biopharmaceutical Operations), and at management consultancy Accenture. Thereby he’s gained a broad and deep Supply Chain Management expertise, spanning chemical, biopharmaceutical and galenical production, planning, NPI, S&OP/IBP, international logistics, and distribution in multiple markets across continents. He is regularly invited to speak at major industry conferences in Europe, USA and Asia as a recognized thought leader, and enjoys contributing to the advancement of the Pharmaceutical Supply Chain practice. Frank holds a doctorate in Physical Chemistry (Dr. phil. nat.) from University of Berne, complemented later by courses at Cranfield University, Harvard Business School and INSEAD. Managing teams and stakeholders across the world, and across very different business cultures, is one of his daily challenges. Frank has a multicultural background himself, and is fluent in several languages (English, French, German, Spanish), and has significant management experience in executive roles, spanning Europe, Asia and the US.

Course Overview

This two-day executive masterclass delivers a deep dive into operational excellence across pharma and biotech, from lean execution on the shop floor to AI-driven supply chain orchestration and fulfillment.

Designed for Operations Directors, Supply Chain Leaders, CMC Scientists, and Commercial & Digital Transformation professionals, the program combines strategic insights with practical tools to improve end-to-end visibility, performance, and resilience, from production to patient.

Participants will engage with senior industry experts through case studies, applied workshops, and peer exchange, building the capabilities needed to lead in a digitally enabled, patient-centric pharma environment.

Key Focus Areas

  • Lean transformation in pharma manufacturing
    Core principles, KPI alignment, and hands-on value stream mapping
  • Supply chain & CMC excellence in biologics and advanced therapies
    From cold chain to QbD, scale-up, and regulatory alignment
  • Real-world application of lean tools
    Including 5S, root cause analysis, and process diagnostics
  • Commercial operational excellence & launch readiness
    Omnichannel engagement, field force design, market access strategies
  • AI-powered forecasting and digital supply chain innovation
    Integrated planning, CRM/ERP alignment, and 3PL/4PL enablement
  • Future-focused panel with senior pharma leaders
    Exploring talent, systems, and leadership for pharma ops in 2030

Key Takeaways

  • Understand the practical foundations of operational excellence in pharma and biotech, linking lean execution, CMC requirements, and scalable performance metrics.
  • Identify critical inefficiencies and gaps across the end-to-end supply chain using lean tools like value stream mapping, 5S, and root cause analysis in real-world scenarios.
  • Gain actionable insight into AI-powered forecasting, CRM integration, and digital transformation, especially for 3PL/4PL strategy and future-ready resilient pharma logistics.
  • Engage with senior experts and peers through live cases, workshops, and panel discussions to explore what pharma operations must look like by 2030, and how to get there.

Registration Fee
€1198 + €35 Admin Fee

Registration

Registration Fee for Indian Audience
Rs 1,20,609 + Rs 3,523 Admin Fee

Registration
Looking for an In-House Training? This course can be presented exclusively for your organisation on an inhouse basis, customized and tailored to meet your specific needs at a place and time of your convenience.
Register Now